Returns & Exchanges
We want you to be fully satisfied with your purchase from The Journal Shop. If you are not completely happy with your order, you can return any unused item in its original packaging within 30 days of delivery.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive your return authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing